SMS Terms

Volara Agency LLC ("Volara," "we," "us," or "our") may send SMS messages to phone numbers you voluntarily share with us. This page explains what we send, how to consent, and how to stop.

What we send

Volara uses SMS for the following purposes only:

• Missed-call text-back. If you call our business phone and we don't answer, you may receive an automated SMS acknowledging the missed call and offering to follow up.
• Booking confirmations. If you book a discovery call through our website chat or scheduling page, we may send SMS reminders or confirmations.
• One-on-one follow-up. If you've explicitly requested a callback or response, the founder Austin Clark may text you directly to follow up on your inquiry.

Volara does not send marketing or promotional SMS, mass campaigns, or unsolicited messages.

How you opt in

You opt in to SMS only when you voluntarily share your phone number with Volara through one of these surfaces:

• The chat assistant on volara.agency, when you provide your phone number to receive a callback or booking confirmation
• By calling our business phone number (your number is captured by your call to us)
• By providing your phone number on a Volara form, contract, or invoice

Sharing a phone number with Volara is always optional. You will see a clear consent disclosure at the moment we capture your number, similar to:

"By sharing your number you agree to receive SMS from Volara about your inquiry. Msg & data rates may apply. Reply STOP to opt out."

Frequency

Message frequency varies based on the conversation. Typical volume is no more than 2-3 messages per inquiry. We do not send recurring marketing blasts.

Cost

Message and data rates may apply, depending on your mobile carrier and plan. Volara does not charge for SMS — any charges come from your carrier.

How to stop

Reply STOP, END, QUIT, UNSUBSCRIBE, or CANCEL to any SMS from Volara. We honor opt-out requests immediately and confirm with one final message. After that, we will not send you SMS unless you re-subscribe by texting START or sharing your number again with explicit consent.

How to get help

Reply HELP to any SMS from Volara to receive contact information and program details. You can also email us at hello@volara.agency for any questions.

Carriers

Carriers are not liable for delayed or undelivered messages. Volara uses Twilio as our SMS provider; Twilio is registered with The Campaign Registry and complies with U.S. carrier and CTIA messaging requirements.

Privacy

Your phone number and SMS content are stored securely and used only for the purposes described above. See our Privacy Policy for full details on how we handle your information.

Contact

Volara Agency LLC
1281 State Route 650
Ironton, OH 45638
hello@volara.agency

Changes to These Terms

We may update these SMS terms from time to time. The "Last updated" date at the top reflects the most recent version. Continued sharing of your phone number after changes constitutes acceptance of the updated terms.