Privacy Policy
Last updated: May 3, 2026
Volara Agency LLC ("Volara," "we," "us," or "our") operates volara.agency. This Privacy Policy explains how we collect, use, and protect information when you use our website or services.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and business website when you request a free marketing audit
- Business name and Google Business Profile URL if provided
- Payment information when you purchase a full audit report (processed securely by Stripe — we do not store card details)
- Messages you send via our website chat widget or contact form
- Phone number, optionally, if you share it during a chat conversation, by calling our business number, or in connection with a booked discovery call. Phone numbers are used only for the SMS purposes described in our SMS Terms.
How We Use Your Information
- To deliver your audit preview and full audit report
- To send follow-up emails related to your audit request
- To respond to messages and inquiries
- To improve our services and website
- To comply with legal obligations
Email Communications
By submitting an audit request, you agree to receive emails from Volara related to your audit. Every email includes an unsubscribe link. You may opt out at any time.
SMS Communications
If you initiate a conversation via our website chat widget, you may receive SMS messages in response. Message and data rates may apply. Reply STOP at any time to opt out.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share information with trusted service providers who assist us in operating our website and delivering services (such as email delivery, payment processing, and CRM software), under strict confidentiality agreements.
Data Retention
We retain your information for as long as necessary to deliver our services and comply with legal requirements. You may request deletion of your data at any time by contacting us.
Cookies and Analytics
We use Google Analytics to understand how visitors use our site. This may involve the use of cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at austin.clark@volara.agency.
Contact
Volara Agency LLC
1281 State Route 650
Ironton, OH 45638
austin.clark@volara.agency
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.